noun
ADJECTIVE
▪ big , favoured/favored ( esp. BrE ), favourite/favorite ( esp. AmE ), good , important , key , large , major
▪
They are one of our biggest ~s.
▪
They organized an evening's entertainment for key ~s.
▪ long-standing , long-time , loyal , valued
▪ regular
▪ current , existing , old
▪ repeat ( AmE )
▪ new
▪ potential , prospective , would-be
▪
There are a large number of potential ~s for the new product.
▪ paying
▪ dissatisfied , unhappy
▪ angry , irate
▪ happy , satisfied
▪
We like to think that we have satisfied ~s.
▪ domestic
▪ internal
▪ external , outside
▪ foreign , international , overseas
▪ personal , private
▪ business , commercial , corporate , industrial , retail
VERB + CUSTOMER
▪ have
▪ deal with , help , serve , service ( AmE )
▪ attract , draw , entice , get , lure
▪
It's a special offer to attract new ~s.
▪ lose
▪
We can't afford to lose any more ~s.
▪ keep , retain
▪ satisfy
CUSTOMER + NOUN
▪ care , relations , relationship ( AmE ), service , support
▪
If you have a complaint, contact the ~ care unit.
▪
Part of good ~ relations is knowing how to deal with complaints.
▪ account , order
▪ agreement
▪
The terms of the guarantee will be set out in the ~ agreement.
▪ demand
▪
This cheaper model was produced in response to ~ demand.
▪ demands , needs , requirements , specifications
▪ feedback , reaction
▪
The questionnaire is to test ~ reaction to the new store design.
▪ dissatisfaction , satisfaction
▪
They carried out a ~ satisfaction survey.
▪ loyalty
▪ complaints , enquiries ( BrE ), questions ( AmE ), requests
▪ hotline
▪ survey
▪ data , information , profile , records
▪ base , list
▪
They are hoping that TV advertising will increase their ~ base.