COMPASSION

[noun] [U] approving - a strong feeling of sympathy and sadness for the suffering or bad luck of others and a desire to help them"I understand how difficult it must be for you," she said with compassion.The government hasn't shown much compassion for/towards the sufferers.Compassion fatigue is unwillingness to give money or care for people in difficulties, as a result of too much discussion of the problem in the media.