om ‧ buds ‧ man /ˈɒmbʊdzmən $ ˈɑːm-/ BrE AmE noun ( plural ombudsmen /-mən/) [countable]
[ Date: 1900-2000 ; Language: Swedish ; Origin: 'representative' , from Old Norse umbothsmathr , from umboth 'commission' + mathr 'man' ]
someone who deals with complaints made by ordinary people against the government, banks, insurance companies etc