T g c m d.exe
(Tioga software)
This is the sort of software we classify as spyware. It is part of Tioga Softwares remote support and management tools (Tioga.com, Support.com, and SupportSoft.com are one and the same company) and is installed by the setup CD of the @Home ISP (@Home and MediaOne are now part of Comcast, with the ComcastSupport software being the mian culprit for introducing "T g c m d" on a PC). The Tioga/SupportSoft.com software is also included in the Sony Support software that comes with some Sony Vaio's and HP Pavillions. The original intention of "T g c m d" is to have your @Home service and software automatically updated when you are online; however it also collects information from your PC, which web pages you have visited, what you have downloaded, and permission based information about your system, its software, its settings, etc... As if that were not enough for us to recommend disabling it, it has additionally also been known to create a WININIT.INI file in the Windows folder, something which straight away prevents Windows ME users from using the extremely valuable System Restore feature of Windows ME. Finally, some users have also reported : being unable to clear the Internet history files when it is running, Eudora startup problems, and SDCSchedulerWindow error messages on shutdown of Windows.
Recommendation :
If you are a Comcast customer, de-install "Comcast Support" through the Add/Remove icon in your Control Panel. Next, look up BJCFD in these Task List pages. If you have a Sony Vaio, de-install the "Vaio Support Agent" through the Add/Remove icon in your Control Panel. In all cases, if the de-installation of Comcast Support or Vaio Support Agent does not remove "T g c m d" after a reboot, then immediately disable "T g c m d" using Startup Manager.