SPEED OF SERVICE

1. The time between release of a message by the originator to receipt of the message by the addressee, as perceived by the end user . ( 188 ) Synonym originator-to-recipient speed of service. 2. The time between entry of a message into a communications system and receipt of the message at the terminating communications facility , i.e., the communications facility serving the addressee, as measured by the system. ( 188 )