verb
BAD : Being a good flight attendant means to make your passengers feel relaxed.
GOOD : Being a good flight attendant means making your passengers feel relaxed.
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mean to do sth = intend to do something: 'I've been meaning to write to you for ages.'
mean doing sth (or mean + that clause) = involve doing something: 'The new job will mean getting up an hour earlier in the morning.' 'The new job will mean that I have to get up ....'